Last updated: 25-01-2026
Welcome to AuctFlow. These Terms of Service govern your access to and use of our website, platform, and services. By using AuctFlow, requesting a demo, or creating an account, you agree to these Terms.
If you do not agree, you may not use AuctFlow.
AuctFlow is a software platform designed to help auction businesses manage auctions, lots, bidders, and related workflows in a modern and structured way.
AuctFlow may provide services to:
Auction companies and organizations (business customers)
Users and bidders who participate in auctions hosted on the platform
In these Terms:
AuctFlow, we, us, our refers to AuctFlow.
Customer means the organization or business that subscribes to or uses AuctFlow.
User means any person accessing the platform, including admins and bidders.
Platform means the AuctFlow software, dashboard, and related services.
Content includes any data uploaded, created, or managed through AuctFlow, such as auctions, lots, descriptions, images, and bidder information.
To use AuctFlow, you must:
Be at least 18 years old, or have permission from a legal guardian
Provide accurate and complete information when registering or submitting forms
Keep your login credentials secure
You are responsible for all activity under your account. If you suspect unauthorized access, you must notify us as soon as possible.
We aim to provide a reliable platform, but we do not guarantee uninterrupted access at all times. AuctFlow may be temporarily unavailable due to:
Maintenance
Updates
Technical issues
External service disruptions
We may improve, modify, or change features at any time to maintain quality and performance.
Customers using AuctFlow agree to:
Use the platform in a lawful and professional manner
Ensure that all auction and bidder activity complies with applicable laws and regulations
Keep auction data accurate and up to date
Handle bidder data responsibly, including providing required notices and policies
Customers remain responsible for the auctions they publish and manage through AuctFlow.
Users and bidders agree to:
Provide correct information where required
Not attempt to abuse the platform or interfere with auctions
Not use the platform for fraudulent or illegal purposes
Respect auction rules and conditions set by the auction organizer
AuctFlow is not responsible for auction outcomes, disputes, or agreements between bidders and auction organizers.
You may not use AuctFlow to:
Upload harmful, unlawful, misleading, or offensive content
Send spam or unwanted messages
Attempt unauthorized access to accounts or systems
Reverse engineer, copy, or exploit the platform
Disrupt platform performance or security
We may suspend or terminate access if we believe there is misuse, risk, or violation of these Terms.
You retain ownership of the content you upload or create within AuctFlow.
By using the platform, you grant AuctFlow a limited license to host, process, display, and use your content only for the purpose of operating and improving the platform.
AuctFlow retains ownership of:
The platform software
Branding and design elements
Documentation and underlying technology
AuctFlow may send operational emails such as:
Account verification
Auction notifications
System updates
Security messages
Customers may be able to configure certain bidder communications. However, AuctFlow may still send essential emails required for platform security and account integrity.
If you subscribe to a paid plan, you agree to pay all fees associated with your selected plan.
Pricing may include:
Subscription fees
Setup fees
Commission based pricing (if applicable)
Additional services or custom work
Payment terms, billing frequency, and plan details will be presented before purchase or confirmed in writing.
We may adjust pricing or plan structures in the future. If changes affect active subscriptions, we will provide notice where reasonably possible.
AuctFlow may offer demos, previews, or trial access. These are provided for evaluation purposes and may include limitations.
We may end or modify trial access at any time.
We may suspend or terminate access to AuctFlow if:
You violate these Terms
There is suspicious activity or security risk
Required payments are overdue (for paid subscriptions)
We are required to do so by law
Customers may also cancel their subscription according to the agreed billing terms.
After termination, access to the platform may be removed, and content may be deleted according to our data retention practices.
AuctFlow is provided “as is” and “as available.”
We do not guarantee that:
The platform will meet every specific business need
Auctions will result in any specific outcome
Errors will never occur
Auction organizers are responsible for ensuring that their auctions are fair, lawful, and correctly configured.
To the maximum extent permitted by law, AuctFlow is not liable for:
Indirect or consequential damages
Loss of profit, revenue, or business
Auction disputes between customers and bidders
Data loss caused by third party services or events outside our control
Our total liability is limited to the amount paid by the customer to AuctFlow in the relevant period, unless mandatory law requires otherwise.
Our processing of personal data is described in our Privacy Policy.
Customers are responsible for ensuring they have the legal right to collect and process bidder data within AuctFlow, including providing required privacy information to bidders.
We may update these Terms from time to time. Updates will be posted on this page with a revised date.
If changes are significant, we may provide additional notice.
These Terms are governed by the laws of The Netherlands, unless mandatory consumer protection laws apply differently.
Any disputes will be submitted to the competent court in The Netherlands, unless otherwise required by law.
If you have questions about these Terms, contact us:
AuctFlow
Vijfhuizenberg 42G
4708 AL, Roosendaal
The Netherlands
Phone: +31 165 240 902
Email: info@auctflow.com
See how auction houses use AuctFlow to run smoother auctions, automate settlement, and scale without adding complexity.
